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Student Support Hub

NOTE: Friday, December 13, Student Services (including Enrollment Services, the Welcome Center, Financial Aid & Counseling) will be CLOSED.

Succeed online with MSJC

Not sure where to start?

Call 951-465-7887 to speak to a live person

Welcome Center live support hours: 

Monday – Thursday: 8:30 AM - 5:00 PM  
Friday: 8:00 AM - 12:00 PM (virtually)

Welcome Center Call Queue

 

Need to reach Enrollment Services, Financial Aid, or other departments?

NOTE: Friday, December 13, Enrollment Services and the Welcome Center will be CLOSED.

The Enrollment Services office initiates the process of verifying enrollment, receiving credit by examination, ordering transcripts and petitioning to enter a class after it begins. Your student academic records, list of courses taken, number of units attempted and earned, grades, grade points, graduation date and other data is also maintained in this office.

MSJC Enrollment Services hours of operation are 8:30 AM to 5:00 PM Monday through Thursday and 8:00 AM to noon on Friday (virtually). 

Phone: 951-465-7887

Enrollment Services is experiencing a high volume of calls, resulting in a long wait time for callers. Please see our Frequently Asked Questions for helpful information.

e-Document Submissions: Secure Document Upload | How to Submit Documents | Enrollment Forms

NOTE: Friday, December 13, Financial Aid will be CLOSED.

Not all students can afford to pay for college, and your ability to pay should not hinder you from achieving your goals. If you’re in need of financial assistance, the Financial Aid office can provide you with the grant, state, and federal programs available to help students with limited financial resources.

Start your FAFSA   Start your CADAA

MSJC Financial Aid hours of operation are 8:30 AM to 5:00 PM Monday through Thursday and 8:00 AM to noon on Friday (virtually). 

Reach us by phone at: 951-465-7891

Email: finaid@msjc.edu

e-Document Submissions: StudentForms

Looking for 1098-T tax form information? Please see msjc.edu/taxform1098t

Make a Payment

Phone: 951-801-6875

Email: towen@msjc.edu

Looking for 1098-T tax form information? Please see msjc.edu/taxform1098t

person icon Student Support Services

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NOTE: Friday, December 13, Counseling will be CLOSED.

 

We are excited to continue supporting you, even during this busy time! Starting Monday, December 2 through Friday, January 17, counselors will be available in the Virtual Lobby or for on-campus drop-in sessions. To ensure we can assist as many students as possible, these sessions will be limited to 15 minutes (list below of available counseling services during 15-min sessions).

If you have any questions don't hesitate to contact our office. We're here to support you and ensure you have all the resources you need. Counselor appointments will resume on Monday, January 21.

 

The Counseling Department is your key for success, providing you with academic, career, transfer, personal and crisis counseling. Every student should meet with a counselor before registering. Meeting with a counselor gives you the opportunity to not only get your questions answered, but develop an educational plan that meets your specific needs and goals.

New Students Start Here

play buttonCheck out our how-to videos on Registering for Classes, Filtering Classes and more

Do you have a quick question? 15-minute sessions are available to answer quick questions. Students can receive help without the need to schedule an appointment, please see our list of services below to help you decide if you can get assistance by using our Virtual Lobby or drop-in to any counseling department location during office hours (availability and wait time are based on counselor coverage). Please contact the Counseling Department if you have any questions.

High School (Concurrent and Dual Enrollment) students, no need to enter the lobby. Your high school counselor will be able to connect you with a MSJC K-12 Counselor.

Virtual Lobby hours of operation are 8:00 AM to 5:00 PM Monday through Thursday and 8:00 AM to noon on Friday (virtually). 

Enter the Counseling Virtual Lobby

(Health & Wellness students can be directed to the H&W Lobby here.)

Virtual Lobby meetings are limited to 15 minutes in order to serve as many students as possible. Counseling services available in this lobby are:

  • First Semester Educational Plans
  • Declare a major
  • Assistance with student petitions
  • Verify you are ready to graduate
  • Questions that require brief answers
  • Referrals to other programs and/or services
  • Clear a prerequisite
    • you must have transcripts submitted or ready to share
    • or have AP or IB credits ready to share with your counselor

**Lobby hours are subject to change; please enter lobby to view daily hours.

 

Are you a new student? If you are, complete the First Semester Planning Session to receive your first semester educational plan.

Counseling appointments are scheduled two weeks in advance. Every Monday-Thursday morning more appointments become available. It is highly recommended that you check the schedule early in the morning as appointments fill up quickly! Feel free to check back frequently for cancellations.

Phone: 951-465-7927

Email: counseling@msjc.edu

***We are flexible. If you would like to change how you are scheduled to meet with your counselor (online, by phone, and in-person), email counseling@msjc.edu, or call the Counseling Department at 951-465-7927 for assistance.

NOTE: Friday, December 13, the Health Center will be CLOSED.

The Student Health Center is available to assist you in maintaining your physical and mental well-being. The Center provides health services, including consultations, wellness education, mental health counseling and referrals are available to all MSJC students that pay the Student Health Center Fee.

Check out our Services and contact us today to see how we can help.

REQUEST AN APPOINMENT

Phone: 951-465-8371

Email: healthservices@msjc.edu

Webpage: msjc.edu/healthcenter

NOTE: Friday, December 13, ASC will be CLOSED.

The Accommodation Service Center assists students with disabilities in gaining maximum access to college curriculum and programs. If you have a disability, you may be referred to the ASC by a counselor, community agency, parent, high school, an instructor or through self-referral. The ASC ensures you receive appropriate and reasonable accommodations and support services, provided you submit an application, have your disability verified and participate in an intake interview.

Virtual Lobby hours of operation are 8:00 AM to 4:30 PM Monday through Thursday and 8:00 AM to noon on Friday (virtually). 

Phone: 951-465-7969

Email: asc@msjc.edu

Enter the ASC Virtual Lobby*

e-Document Submissions: Secure Document Upload

NOTE: Friday, December 13, Athletics will be CLOSED.

The Athletic Department at MSJC supports student-athletes in completing their application for admission, on-line orientation, assessment, counseling, enrollment services, financial aid, EOPS, ASC, ASB, career and transfer, CCCAA rules and eligibility, and NCAA rules and regulations. Additionally, the department is expanding its Student Athlete Support Program, including its Athletic Counseling services, Student Athlete Summer Bridge Workshops, The Student Athlete Scholars Program, CLASS learning community, College Bound Student Athlete Outreach events, and Yearly Athletic Forum.

Virtual lobby hours of operation are 8:00 AM to 5:00 PM Monday through Thursday and 8:00 AM to noon on Friday (virtually).

Virtual Lobby: Athletics Lobby*

Schedule an appointment: Athletics Appointments*

NOTE: Friday, December 13, CalWORKs will be CLOSED.

 

Phone: 951-487-3475

Email: calworks@msjc.edu

Virtual Lobby: CalWORKs Lobby*

Schedule an appointment: CalWORKs Appointments*

e-Document Submissions:Secure Document Upload

NOTE: Friday, December 13, EOPS will be CLOSED.

MSJC’s Extended Opportunity Programs & Services (EOPS) works to increase and retain the enrollment of educationally disadvantaged and low-income students. At this office, you will receive individualized attention and support to improve your chances for success in school.

Apply for EOPS

Phone: 951-487-3295

Email: eopsoffice@msjc.edu

Schedule an appointment: EOPS/CARE, UndocuDREAMers & NextUp Appointments*

e-Document Submissions: Secure Document Upload

NOTE: Friday, December 13, FYE will be CLOSED.

Your first year of college sets the stage for the remainder of your academic career. MSJC’s First Year Experience (FYE) program enhances the first two semesters of your college experience. You will receive support, successfully complete basic skills coursework, and take transferable college level courses that will contribute to the units you need to obtain your degree.

Phone: 951-801-6881

Email: fye@msjc.edu

Schedule an appointment: FYE Appointments*

Monday - Thursday: 9:00 AM to 2:00 PM
Friday: CLOSED

Enter the FYE Virtual Lobby

MSJC’s Puente Project provides an academic, counseling, and leadership program that begins every fall and runs through the spring semester. The program is offered to all MSJC students and will prepare you for the university environment through visits to university and college campuses and a multicultural curriculum emphasizing Mexican-American/Latino experiences and literature.

Learn more about the Puente Project at MSJC...

NOTE: Friday, December 13, the Transfer Center will be CLOSED.

The Transfer Center provides strong and comprehensive services for students to achieve their educational life goals. The Transfer Center team provides articulation information and quality professional services that are responsive to your individual needs for transfer.

Virtual lobby hours of operation are 8:00 AM to 5:00 PM Monday through Thursday and 8:00 AM to noon on Friday (virtually).

Email: transfercenter@msjc.edu

Or Join us in the Transfer Center Lobby.

The Umoja community at MSJC s dedicated to its students and providing them with a "family" environment where individuals support and encourage one-another. Those within Umoja will learn and understand the progress made by our ancestors and strive to be as strong and courageous as they were.

The Umoja Scholars program is designed to increase community, recognition, retention, certificate completion, degree completion and transfer rates of African-American and other historically underrepresented students. Umoja students are provided with designated counselors to assist with career, educational and personal counseling, designated Umoja courses, access to tutors, opportunities to attend college tours at the 4-year institutions, and opportunities to attend Umoja sponsored events and conferences.

Email: Umoja@msjc.edu

Schedule an appointment: Umoja Appointments

Umoja Application

NOTE: Friday, December 13, Veterans will be CLOSED.

MSJC's Veterans Resource Centers support the transition and success of our military students by providing services that enhance their academic, career and personal development. The VRC can assist you with navigating the various government educational programs and benefits available to veterans and eligible dependents of deceased or disabled veterans. Visit the on-campus VA representative at the San Jacinto or Menifee Valley campus for more information.

Phone: 951-639-5237

Email: veterans@msjc.edu

Schedule an appointment: Veterans Appointments*

e-Document Submissions: Secure Document Upload

chat icon Academic Support Services

Please note: The Cranium Cafe chat feature is compatible with Chrome and Firefox browsers only. See the ConexED support site for more information.

Phone: 951-465-7682

Email: instruction@msjc.edu

Department Chair Assistance Request for help regarding classroom issues:

  1.  Evaluate Your Situation:
    • If your issue relates to the course syllabus, assignments, or an exam, please contact your instructor first before submitting this form.
  2. When to Use This Form:
    • If you have already contacted your instructor and have not received a response within 5-7 business days, you may proceed with this request.
  3. Processing Time:
    • Please allow 10 business days for your request to be processed.

Submit a Department Chair Assistance Request

e-Document Submissions: Secure Document Upload | Audit Enrollment Form | Special Projects

The Honors Enrichment Program fosters close interactions between you and your professors, challenging courses, an interdisciplinary seminar, and guidance from counselors and faculty advisors on which course of studies are the most suitable for transferring and achieving your professional objectives.

Contact us:

The Personalized Academic Learning Skills (PALS) program provides assessment and strategic, personalized instruction that specializes in comprehensive support for students with learning differences or need extra support to master reading, writing and/or math skills.

Erika Mendivil: Learning Disabilities Specialist
emartin@msjc.edu
951-487-3481

Lota Cobb: Learning Disabilities Specialist
lcobb@msjc.edu
951-639-5491

Tyler Mendel: Instructional Aide II
tmendel@msjc.edu
951-639-5456

Alicia Chavira: Instructional Aide II
achavira@msjc.edu
951-639-5454

Personalized Academic Learning Skills Tutoring Lab through Canvas (Online Tutoring):
Log in to Canvas, click on "?" and then Get Tutor Help. We are on PISCES.

Have a quick question?

Call 951-346-2292 or Text 951-783-4977

After hours calls and texts will be answered the next business day.

Need Research Help?

Live Chat:

 

Website: msjc.edu/library

Website: msjc.edu/learningresourcecenter

Phone: MVC – 951-639-5480; SJC – 951-487-3480

Email: lrc@msjc.edu

Online Tutoring: Log in to Canvas, click on "?" and then Get Tutor Help

Get the LRC help you need, when you need it.

Chat with an LRC Front Desk Associate 9 AM – 5 PM

Don’t want to chat? Email us and an LRC Front Desk Associate will respond within 24 hours.

For program information, visit our website: msjc.edu/nursingandalliedhealth

For more information about Nursing & Allied Health Programs: call 951-639-5577 or email nursingandah@msjc.edu

Schedule an appointment with a Nursing & Allied Health Counselor: Schedule an appointment

To ensure a successful virtual meeting, please use a computer with Chrome as your web browser.
Appointments are scheduled two weeks in advance. Every Monday-Thursday morning more appointments become available. It is highly recommended that you check the schedule early in the morning as appointments fill up quickly! Feel free to check back frequently for cancellations.

Submitting Documents

Important: Do not submit Nursing & Allied Health Evaluation Requests to the Nursing & Allied Health Department, please submit to Enrollment Services Secure Document Upload.

Please submit Applications, Pre-Registration Packets, and Acceptance Packets to the correct program. Students are responsible to submit to the correct program.

Submit Nursing & Allied Health Documents Here

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phone settings icon Technology Support

life ring icon Emergency Services

Beginning August 8, 2021, the FED-ED extension provides up to 13 weeks of additional benefits for people who used all of their unemployment benefits during a period of high unemployment.

https://www.edd.ca.gov/about_edd/coronavirus-2019/fed-ed.htm

If you are experiencing a life-threatening medical emergency or fear for your safely, call 911.

Additionally, 211 is a vital service that connects millions of people to help every year. To get expert, caring help, simply call 211 today or visit www.211.org

Lifeline Chat is a service of the National Suicide Prevention Lifeline, connecting individuals with counselors for emotional support and other services via web chat.

Alternatives to Domestic Violence provides services to victims of domestic violence & their families in Riverside, Perris, Moreno Valley, Hemet, Lake Elsinore

National Suicide Prevention Lifeline: 1-800-273-8255

National Human Trafficking Hotline: 1-888-373-7888

National Sexual Assault Hotline: 1-800-656-4673

National Domestic Violence Hotline: 1-800-799-7233

Food 4 Thought

MSJC is committed to helping food insecure students by offering food pantries on campus.Please contact us at food4thought@msjc.edu

 

CalFresh

CalFresh benefits can help buy nutritious foods for a better diet. CalFresh benefits stretch food budgets, allowing individuals and families to afford nutritious food, including more fruit, vegetables and other healthy foods.

 

Local Food Pantries

Valley Community Pantry
www.vcpcares.org
191 Columbia St.
Hemet, CA
(951) 929-1101
Food distributions: Monday- Thursday 9:30am-12:30pm

Menifee Valley Cupboard
www.mvcupboard.org
26808 Cherry Hills Blvd.
Menifee, CA
(951) 301-4414
Menifee Residents only

Community Food Pantry of Murrieta
communityoutreachofmurrieta.com/food-pantry
39493 Los Alamos Rd., Suite A
Murrieta, CA
(951) 677-6347

Homeland Food Pantry
31371 Highway 74
Homeland, CA
(951) 926-1345
Distributions: Saturday 9am-11am

HELP, Inc.
www.helpincpantry.com
53 S. 6th St.
Banning, CA
(951) 922-2305
Distributions: Monday-Thursday 9am-1pm

 

Homeless Shelters etc.

Project Touch - (951) 677-9661
Menifee, CA

Valley Restart Shelter - (951) 766-7476
Hemet, CA

Housing Assistance

Housing Authority of Riverside County - (951) 351-0700
5555 Arlington Ave.
Riverside, CA

Utility Assistance

Utility Assistance Program - Community Action Partnership (CAP) Riverside
capriverside.org/utility-assistance-program

IEHP offers no-cost or low-cost health care coverage for low-income adults, families with children, seniors, and people with disabilities.

 

The Student Health Center is available to assist you in maintaining your physical and mental well-being. The Center provides health services, including consultations, wellness education, mental health counseling and referrals are available to all MSJC students that pay the Student Health Center Fee.

Phone: 951-465-8371

 

Crisis Text Line - text “Home” to 741741 for Mental Health Crises

 

Riverside County Mental Health Urgent Care - 24/7 Mental Health Urgent Care Centers

 

The Trevor Project - Saving Young LGBTQ Lives