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Pay for Print Frequently Asked Questions

Page Contents:

How Do I Log In To See My Pay For Print Account?
How do I Add Funds To My account?
How Do I Set Or Change My PIN?
How Do I Print From A MSJC Owned Computer?
To Print From A Windows Device
To Print From Your MacOS Device
To Print From Your IOS Device (IPhone, IPad)
To Print From Your Android Device
To Print From A ChromeBook
Submit A Job Online For Printing
How Do I Reset My Password?
How Do I Transfer Funds to Someone Else?
I'm Not A Student, How Do I Print? (Guest Printing)


How do I log in to see my Pay For Print account?
Navigate to Pay For Print (https://print.msjc.edu/) and login with your MyMSJC username and password.

For Guests, please see I'm Not A Student, How Do I Print? (Guest Printing).

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How do I add funds to my account?

To add funds online, do the following:

  1. Navigate to Pay For Print (https://print.msjc.edu/) and login with your MyMSJC username and password.
  2. Select "Add Credit" from the left navigation pane.
  3. Select the amount to add and hit continue.
  4. Scroll down and enter your credit or debit card information and select pay now.
  5. Return to your account and your funds will be credited to your account.

To add funds with cash, see Library staff at the Circulation/Checkout Desk.

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How do I set or change my PIN?

Navigate to Pay For Print (https://print.msjc.edu/) and login with your MyMSJC username and password.

Once you're logged in, select "Change Details" and set/change your PIN.

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How do I print a document from a MSJC Owned Computer?

  1. Log into the district's computer with your MyMSJC login prefixed with msjc\
    (example: msjc\jsmith###)
  2. Open the document and select print. From the selection of Printers, ensure PaperCut Global PostScript is selected and modify any print settings then select Print.
  3. Go to the printer and swipe your student id card or enter your student id number then enter in your PIN.
  4. Select the document and release the job.

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To Print From A Windows Device

To print from your Windows device, do the following steps:

  1. Connect to the MSJC Wireless Network. For Instructions, navigate to MSJC Wireless (www.msjc.edu/Wireless/).
  2. Download and run the Mobility Print Printer Setup software.
  3. On the License Agreement screen, read thoroughly and if you agree, click Next.
  4. Select a printer, then click Next
  5. Enter your MyMSJC username and password and click Next.
  6. Select finish and open the content you wish to print and select print.
  7. Before you print, select the device you added earlier in these steps, make any adjustments to the settings such as copies, layout, color, etc. Once all settings are confirmed, select print.
  8. Your document should now be sitting on the printer waiting to be released.
    Device Requirements: Mobility Print supports Microsoft Windows 7+.

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To Print From Your MacOS Device

To print from your MacOS device, do the following steps:

  1. Connect to the MSJC Wireless Network. For Instructions, navigate to MSJC Wireless (www.msjc.edu/Wireless/).
  2. Navigate to Apple Menu > System Preferences > Printers and Scanners.
  3. Click the Plus icon under the Printers List.
  4. The Add dialog is displayed. This dialog displays a list of all of the discovered printers on the network.
  5. Select a printer. The Name, Location, and Use is displayed
  6. Check that Use is set to Secure AirPrint.
  7. If Secure AirPrint is not displayed:
  8. Click Add.
  9. Print your document. Enter in your MyMSJC username and password.
  10. Your document should now be sitting on the printer waiting to be released.

If are not sure how to print from your application, take a look at Print from your Mac (https://support.apple.com/en-au/HT204135).

Note: If you enter the wrong authentication details, MacBook devices do not show any warning message; your job will just not print. If your job doesn’t print, check the Print Queue dialog. If the print job is there and has the message Held for authentication, click the retry icon; then re-enter your login details.

Device Requirements: Mobility Print supports macOS Yosemite+.

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To Print From Your IOS Device (IPhone, IPad)

To print from your iOS device, do the following steps:

  1. Connect to the MSJC Wireless Network. For Instructions, navigate to MSJC Wireless (www.msjc.edu/Wireless/).
  2. Open the content you want to print.
  3. Tap the Share icon
  4. Swipe left; then tap the Print icon.
  5. Tap Select Printer.
  6. Select the printer you want to use.
  7. Enter your MyMSJC username and password then tap OK.
  8. To change print settings, tap Options. Make any adjustments to the settings such as copies, layout, color, etc.
  9. Tap Print to have your document sent to the printer waiting to be released.

Device Requirements: Mobility Print supports iOS 9.2+.

For additional instructions for Apple's AirPrint, navigate to Use AirPrint to print from your iPhone, iPad, or iPod touch (https://support.apple.com/en-au/HT201387).

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To Print From Your Android Device

To print from your Android device, do the following steps:

  1. Connect to the MSJC Wireless Network. For Instructions, navigate to MSJC Wireless (www.msjc.edu/Wireless/).
  2. Install the Mobility Print app from the Google Play Store (https://play.google.com/store/apps/details?id=com.papercut.projectbanksia&hl=en).
  3. Launch the app.
  4. Tap Android settings.
  5. Tap Mobility Print
  6. Tap the enable toggle.
  7. Exit out of Settings.
  8. Print your document. When prompted enter your MyMSJC username and password

The way you print is different depending on the app you want to print from. For more information, see the documentation for the app. When you select a printer, make sure you select a Mobility Print printer.

If you select the Remember me checkbox, your phone will remember your login details for that printer for one week.

Device Requirements: Mobility Print supports Android 4.4+. Supported devices includes Android phones and tablets from Google, Samsung, HTC, Lenovo, LG, Sony, Huawei among others.

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To Print From A ChromeBook

To print from your ChromeBook, do the following steps:

  1. Install the Mobility Print Chrome app (https://chrome.google.com/webstore/detail/mobility-print/alhngdkjgnedakdlnamimgfihgkmenbh).
  2. Open the page to print.
  3. If printing is available, right-click; then select Print.
  4. Click Change to choose a printer
  5. Select a printer from the list. Make sure you select a Mobility Print printer.
  6. When prompted enter your MyMSJC username and password

If you select the Remember me checkbox, your phone will remember your login details for that printer for one week.

Device Requirements: Mobility Print supports Chrome OS with Chrome version 43+. Supported devices include Chrome Books from Acer, Asus, HP, Lenovo, and Toshiba.

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Submit a job online for printing

  1. Log into your Pay For Print Account at Pay For Print (https://print.msjc.edu/)
  2. Select Web Print
  3. Select Submit a Job
  4. Select the printer to use and select "Print Options and Account Selection"
  5. Type the number of copies you wish to print and select "Upload Documents"
  6. Upload a document from your computer and select "Upload & Complete"

*Keep note that while performing this printing method, your print job will automatically be sent and released to the printer you chose.

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How do I reset my password?

  1. Navigate to MyMSJC Account Management (https://login.msjc.edu/)
  2. Select Unlock Account or Reset Password link and follow the prompts.

For more detailed instructions, navigate to MyMSJC Account Management's Frequently Asked Questions (www.msjc.edu/MyMSJC/MyMSJC-FAQ.html).

For Guest accounts, please speak to a representative at the Library.

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How do I Transfer Funds to Someone Else?

Navigate to Pay For Print (https://print.msjc.edu/) and login with your MyMSJC username and password.

For Guests, Navigate to the Guest login page at Pay For Print (https://print.msjc.edu:9192/app).

  1. Select Transfers
  2. Enter Amount, Recipient's MyMSJC/Guest Username, and Comments
  3. Select Transfer to complete the transaction

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I'm Not A Student, How Do I Print? (Guest Printing)

  1. Navigate to a direct login page at Pay For Print (https://print.msjc.edu:9192/app).
  2. Register as a New User
  3. Fill out the form fields
  4. Check the email you registered with for an access code (Check your spam or junk folder).
  5. Log into your Pay For Print (https://print.msjc.edu:9192/app) account and add funds. (Refer to "How do I add funds to my account?" at step 2 for details)

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