Transcripts

Transcript requests are submitted online through Parchment. Transcript orders may be sent electronically or mailed. Additional fees may apply for mailed delivery/postage and expedited processing or shipping options. 

Students will receive regular email updates regarding the status of their order and may also track their request directly through their Parchment account. Optional text message notifications are also available. 

How to Order a Transcript 

Current Student Transcript Ordering (login required) 

Former Student Transcript Ordering (login not required) 

Students needing assistance with ordering transcripts or creating a Parchment account may visit: 

• Parchment How-To Videos

• Parchment Support Center

Transcript Requests with an “On Hold” Status 

Transcript requests may show an “On Hold” status for the following reasons:

1. CSU GE, IGETC, or Cal-GETC Certification Requested
   If you requested a CSU General Education, IGETC, or Cal-GETC certification to be attached to your transcript, additional processing is required. Certification requests may take up to5 business days to complete. 

2. Hold for Grades to Post
   You selected the option to hold your transcript until current-term grades have been posted to your academic record.  

3. Information Verification Required
   There is a restriction, discrepancy, or mismatch between the information submitted with your order and your student record at Mt. San Jacinto College. Additional review may be required before the transcript can be released.  

Support Resources 

Parchment 

• Parchment Website   

• Parchment Chat Support

Mt. San Jacinto College 

• Welcome Center Virtual Lobby  

• Phone: (951) 465-7887  

• Email: enrollsvcs@msjc.edu

Parchment Official Transcript Fees 

Request Type	Fee	Processing Time
Electronic Transcript (Delivered by Email/PDF)	$5.00	Typically processed the same day unless held for verification, grades, and/or certification.
Hard Copy Transcript – Domestic (Printed & Mailed)	$7.50	Mailed within 3–5 business days
Hard Copy Transcript – International (Printed & Mailed)	$11.00	Mailed within 3–5 business days
Expedited Service	$40.00+	Processing time varies.

Additional mailing, shipping, or expedited processing fees may apply based on the delivery method selected at the time of ordering. 

Students are eligible for two free official Mt. San Jacinto College transcript orders through Parchment. If you are charged for a transcript order before receiving your two free transcript orders, please contact the Welcome Center for assistance within 30 days of the transcript request.  

CSU GE Certification 

The CSU GE Certification is intended for students transferring to a California State University campus. 

IGETC Certification 

The IGETC Certification is intended for students transferring to a University of California campus. 

Cal-GETC Certification 

The Cal-GETC Certification is the new singular lower-division general education pathway for students transferring to both the California State University and University of California systems. Cal-GETC replaces the previous CSU GE and IGETC patterns for students beginning under the new requirements. 

Students may request CSU GE, IGETC, and/or Cal-GETC Certification while placing their transcript order through Parchment. 

If requesting a certification, please allow up to 5 business days for processing. Once completed, the certification will be attached to the transcript order and sent electronically with the official transcript request.  
Exception: The University of California, San Diego does not accept electronically attached certifications. If your transcript is being sent to UC San Diego and includes a CSU GE, IGETC, or Cal-GETC Certification, the certification will be mailed separately through the U.S. Postal Service.