Skip Main Navigation

What to Expect

Services          Patient Portal

What to Expect Page Banner

Prepared not Panicked. 

Student Health Services is an important part of the educational experience at MSJC and helps support students cope with both the physical and mental stresses of college life. Learning to master these challenges will enhance a student's personal, physical, psychological, interpersonal, educational, and career development while at MSJC and long after leaving our campus community for bigger and better things. Because students enter MSJC with varying skills and experiences, we attempt to meet each student at their personal need level, whether the student is in a crisis situation, experiencing an exacerbation of a long standing problem, or anticipating any potential forthcoming changes.

It is vital that students feel free to talk openly about any concerns they may have. To encourage frank discussions, all sessions are confidential as specified by state and federal laws. Concerns or questions about privacy can be discussed at the time of your visit.

Didn't find the answers your were looking for? Feel free to Contact Us here at the Student Health Center. 

As a currently enrolled student (taking 1 or more credits) at Mt. San Jacinto College, you are eligible to use Student Health Services. Once you make an appointment to talk with a Health Services Clinician, here's what you can expect.

For many students, it's a new experience to discuss difficult personal matters with a health services clinician. Often students begin by saying, "I'm not sure where to start…" or, "This feels awkward…" Before you begin, here are several things to consider.

In the past, you may have been able to handle physical limitations, pressures of college, work, and personal life alone. You may have even tried discussing situations with friends, relatives, or others. Sometimes, these people care so much about your well-being that they become over-involved in the situation and lose their ability to give an objective viewpoint. The health services clinician may offer a different perspective and may help you develop new strategies and solutions.

How is this done?

By discussing the topics of concern. As you get ready for your upcoming appointment try to keep at the top of your mind:

  • The nature and extent of the problem with specific details
  • Why it's a problem for you now
  • How it interferes with your life and progress at MSJC
  • How you've tried to deal with it
  • What has been successful and what hasn't
  • Some alternatives acceptable to you
  • Goals for behavioral and situational changes


With this information, you and our health services clinicians can create a plan together to overcome
any obstacle.  

Didn't find the answers your were looking for? Feel free to Contact Us here at the Student Health Center. 

Telehealth is a great way to get the health care you need while still practicing social distancing.

Telehealth — sometimes called telemedicine — is the use of electronic information and telecommunication technologies to provide care when you and the clinician aren't in the same place at the same time. If you have a phone or a device with internet access, you already have everything you need to get healthcare or services through telehealth — you are able to:

  • Talk to a clinician live over the phone or video chat.

Although virtual visits may not be as common or comfortable as traditional in person appointments, there are many benefits that explain why telehealth is growing in popularity.

  • Limiting physical contact reduces everyone's exposure to COVID-19

  • Visiting virtually can address health issues wherever patients are, even from the comfort of home

  • Staying put cuts down on commuting, travel in bad weather, time off from work, need for child care

  • Using virtual health care tools can shorten wait times to see a provider.

Didn't find the answers your were looking for? Feel free to Contact Us here at the Student Health Center. 


Patient Portal Tips

  • When Accessing your Patient Portal make sure you have . The information you enter must match what we have in our medical record system.

  • Sign-in to your patient portal 5-10 minutes prior to your scheduled appointment to fill our any necessary paperwork prior to your appointment start time (20 minutes for First Time Patients). 

  • We are providing both in-person and telehealth appointments. Please select your visit type accordingly (You must select a clinic location even if your appointment will be virtual).

  • Majority of Providers are Part-Time. When sending a secure message via your patient portal directly to an individual provider this can affect their response time. If you need assistance with a matter quickly, please contact our office at (951) 465-8371.

  • Our Electronic Medical Record (EMR) System is NOT connected to your EagleAdvisor to respect patient privacy. This means any changes you make to your name, mailing address, phone number etc. in your Patient Portal will not be automatically updated in EagleAdvisor and vise versa. If you have changes to any demographic information please make sure to update your Student Health Record as well as your EagleAdvisor accordingly.

Should you need any assistance with your Student Health Patient Portal please Contact Us.

At MSJC Student Health Center, we prioritize efficient and confidential access to your health records. Upon request, we process general health records promptly. However, please note that mental health records require a separate request process. Your privacy and well-being remain our utmost concern, and we are dedicated to providing timely and respectful services to support your health journey. Please allow five business days for processing of your request.

We can be reached via email or Call (951) 465-8371 to schedule in-person or telehealth appointments.

While the student health center strives to give quality care to as many students as possible, there will be times when appointments are not available. Please see this LIST OF RESOURCES (Mental Health, Domestic Violence, Coping Skills) available for students in their time of need.

In the event of an emergency (medical or otherwise) please CALL 9-1-1.

COVID19 Vaccine go to, Effective March 23, 2022 the Student Health Center will no longer be providing COVID-19 vaccines. Please schedule any future appointments with other local providers in your area using